If you Chromebook is have many issues and you'd like to reset it, follow these steps. All student work is saved in Google Drive, so they won't loose any work.
1. Sign out of your Chromebook.
2. At the login screen, press and hold Ctrl + Alt + Shift + r , then click Restart or
Powerwash.
3. In the box that appears, select Powerwash > Continue.
4. Select Continue to confirm powerwash.
5. At the Welcome screen, select “Let’s Go”.
6. Connect to your home network, click next.
7. Select Accept and Continue.
8. When Enterprise Enrollment completes, select Done.
9. Login with students email address and password to begin using the
chromebook.
● @learner.dvusd.org may or may not be pre-populated on the login
screen.
● If you see @dvusd.org pre-populated, you will need to type in
students FULL email address - example xxxxx123@learner.dvusd.org